Track an order
When tracking is assigned to a shipment, use the secure tracking link in the shipping-confirmation email to follow its latest carrier status.
Order status
Tracking help
Where can I find my tracking link?
Check the shipping-confirmation email for the order. Tracking appears only after a carrier reference has been assigned.
What if the carrier status has not updated?
Carrier scans can take time to appear. If the status remains unchanged or unclear, use the Contact page and include your order number so the shipment can be reviewed.
What information should I include when asking for help?
Include the order number and the email used at checkout. Do not send card numbers, passwords or other payment credentials.